Marketing Support Specialist

Job Details
Working Title:
Marketing Support Specialist
Housing Dining Recreation & Business Services
Finance & Business Services
Posting Date:
Job Category:
Position Group:
Student Hourly
Student Pay Grade Minimum:
Job Description Summary:
Job ID = 3275 Provide web support and development for Conference Services, Carillon Catering, and The Marcum Hotel & Conference Center website; frequent updates in all electronic media with photos, facility updates, banquet and seasonal events & menus and hotel "hot dates";
Build/Maintain/manage web presence on marketing tools including The Knot and Unique Venues;
Frequently and consistently manage the information for social media sites/accounts such as Facebook, Twitter, Pintrest, and the website to drive special event sales and hotel occupancy;
Assist with the creation of web registration forms in Conference Programmer's IrisRegistration for internal and external customers;
Conducts marketing projects to include price and amenity research and customer prospecting;
Gain efficiency in Opera, Event Management System (event software), and 25Live for customer database access;
Monitor email accounts for customer inquiries and forward to appropriate management personnel;
Assists with sales and marketing functions as necessary.
This is an excellent position to prepare for the Highwire Program in the Farmer School of Business.
Minimum Qualifications:
Must have experience working with a variety of database and software programs to include, but not limited to, Mac design software, Microsoft Office, basic HTML experience;
Experience in Google Analytics and web awareness;
Video & photo editing experience;
Knowledge and coursework in web design and marketing concepts;
Experience with a Mac computer a must;
Must work well independently and with minimal instruction;
Must be able to meet deadlines and complete projects.
Must be a registered Miami University student with 6 or more registered credit hours
Must be able to follow detailed instructions and retain information
Ability to stand for a minimum of 4 hours; lift, pull, grab, or reach heavy items up to 30 lbs.
Completion of ServSafe within the first 3 weeks
Completion of other required departmental training
As part of the terms of employment for our department, you must complete the following within three (3) weeks of your start date:
1) Miami University Student Confidentiality Agreement
2) Miami University FERPA Form (Reference Request)
3) HDRBS Student Employee Listserv Agreement
4) HDRBS Student Handbook Agreement
5) All necessary training ("Required & Extra Training")
All of the items above can be found on the HDRBS Student Employment webpage:
Application Types Accepted:
Student Application
Criminal Background Check Required:

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