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Network Engineer I

Job Details
Working Title:
Network Engineer I
Department:
Business & Infrastructure Services
Division:
Information Technology Services
Campus:
Oxford
Posting Date:
03/14/2018
Job Category:
Staff
Position Group:
Unclassified
Job Description Summary:
Job ID: 5409 - FT - Unclassified (salaried)
This position is responsible for the implementation and support of network systems, structured cabling systems, campus video distribution system and integrated technical systems in support of Miami University's academic, research and business missions.
Duties/Physical Demands:
1. Assist in the planning and design of network systems in accordance with university standards.
2. Provision, install, troubleshoot and support wired and wireless network access devices, and other structured cabling systems for inside plant services.
3. Provide end user technical support and access provisioning for network access devices.
4. Assist in the design of network switch topology and associated structured cabling systems.
5. Assist in the design, installation and support for campus-wide security camera systems.
6. Assist in the installation and support for video distribution and streaming devices.
7. Assist in the design, installation and support for digital signage systems.
8. Assist in analyzing system issues and improving digital signage operations.
9. Maintain network documentation and databases for network access devices, digital signage and security cameras systems.
10. Implement new installation and movement of remote locations throughout Miami University. This includes installation of network access devices, digital signage and security camera systems.
11. Ensure assigned equipment and systems in telecommunication spaces and assigned areas are in good condition, operating as designed and are properly maintained.
12. Serve as team member, active participant and contributor for IT initiatives and projects.
13. Communicate technical information and support to team members and other institution-wide staff.
14. Assist with service disruptions including classification, prioritization and initiation of action, documentation of facts, analysis of root cause, and implementation of remedies.
15. Maintain accurate records, resolve customer service requests including help desk tickets as applicable.
16. Maintain focus on the highest levels of service and customer satisfaction.
17. Participate in professional development activities.
18. Carry a mobile phone and maintain availability for on-call rotation. Must possess a valid driver's license. Must have the ability to drive service vehicles.
19. Perform other related duties and responsibilities as required or assigned.
Minimum Qualifications:
Require Associates degree in Computer Systems, Engineering or related field earned by date of hire.
Require basic experience supporting or designing a large-scale multi-building network environment.
This position is not eligible for visa sponsorship.
Any equivalent combination of education and/or experience providing the knowledge/skills/abilities listed above may be substituted. Experience in these knowledge/skills/abilities may be earned concurrently.
Preferred Qualifications:
Basic experience with structured cabling, Milestone video security systems, Cisco network systems support and problem resolution.
Basic experience in the administration of Cisco network systems in a complex premise network and/or cloud infrastructure.
Basic experience with a variety of network services supporting a converged Cisco voice, video, data network to include DNS / DHCP, network VLAN assignments and subnetting, network monitoring and management, load balancing, firewalls, IPv4 and IPv6, and 802.1x.
General experience with Fourwinds digital signage systems in a large network environment.
General working knowledge of incident and change management procedures.
Prefer Industry Certifications such as CCENT or CCNA
Excellent troubleshooting skills.
Must be able to readily learn and adapt to new technology.
Must have strong organizational skills and the ability to work with minimal supervision.
Must be able to prioritize and juggle multiple demands and deadlines.
Demonstrated ability to work with a team approach and in a service-oriented manner.
Good oral and written communication skills.
Ability to learn and adapt to new environments.
Hours Per Week/Percent Time:
40
Work Hours/Schedule:
M-F 8-5PM
Duration:
12 Months
Temporary:
No
Benefit Eligible:
Yes
Required Documents:
Cover Letter, List of Three References, Resume



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