[Close] 

Customer Services Specialist (Hamilton)

Job Details
Working Title:
Customer Services Specialist (Hamilton)
Department:
Bookstore Hamilton Campus
Division:
Finance & Business Services
Campus:
Hamilton
Posting Date:
12/19/2018
Job Category:
Staff
Position Group:
Classified SATSS
Job Description Summary:
Job ID:6702 - Classified SATSS (hourly) - PT
Perform a variety of administrative and customer service duties related to overseeing the operations of a retail unit
Duties/Physical Demands:
Oversee activities of the retail unit; enforce rules and regulations; ensure the facility is stocked and ready for operations.
Supervise staff; assign tasks and establish work schedules; monitor and evaluate staff; interview and hire staff.
Oversee financial operations; reconcile daily deposits; ensure deposit and financial reports are accurate.
Maintain stock levels; order products from vendors; resolve billing problems.
Oversee the maintenance of unit; report needed repairs to Physical Facilities.
Reprogram cash register regarding prices and UPCs as needed.
Gather and analyze information regarding activities; produce reports.
Working Conditions:
Physical effort usually requires considerable walking and standing and may require some lifting of materials weighing 25 to 50 pounds. Periodic assignments are given which entail dealing with unpleasant physical situations.
Minimum Qualifications:
Requires nine months of training beyond high school in Business Administration and three years of related retail experience, or an equivalent combination of education and experience
Preferred Qualifications:
Knowledge of retail operations
Knowledge of computer and office applications
Supervisory skills
Knowledge of cash handling procedures
Hours Per Week/Percent Time:
28 Hours
Duration:
12 Months
Temporary:
No
Benefit Eligible:
No
Advertised Pay Range Minimum:
16.40
Pay Zone:
G2
Application Types Accepted:
Classified
Criminal Background Check Required:
Yes
Post Offer, Pre-Employment Physical Examination:
No


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Customer Service Specialist
Wooster, OH Dick's Sporting Goods Inc
Customer Service Specialist
Holland, OH Best Buy
Pacific Sales Customer Service Specialist
Columbus, OH Best Buy
Major Appliance Customer Service Specialist
Dayton, OH Best Buy